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Managing Workforce Diversity in Dubai’s Tourism Industry

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LEARNING OBJECTIVES

  1. Understand the significance of workforce diversity in Dubai’s tourism industry and its impact on organizational performance.
  2. Analyze the challenges associated with managing a diverse workforce in a multicultural environment like Dubai.
  3. Explore the strategies and best practices that businesses in Dubai’s tourism industry can implement to promote inclusivity and equity within their workforce.
  4. Evaluate the role of leadership in fostering an inclusive work environment and managing a diverse team effectively.
  5. Discuss the broader economic and social implications of workforce diversity for Dubai’s tourism industry and the city’s global reputation.

 

ADDITIONAL REFERENCES/READINGS BY THE AUTHOR

 

 

Description

UN SDGs:

SDG 8: Decent Work and Economic Growth

SDG 10: Reduced Inequalities

SDG 16: Peace, Justice, and Strong Institutions

 

INTRODUCTION

Dubai, one of the most prominent cities in the United Arab Emirates (UAE), has established itself as a global tourism hub, attracting millions of visitors from around the world. The tourism industry in Dubai is a major contributor to the city’s economy, accounting for a significant portion of its GDP. As the industry continues to grow, so does the diversity of its workforce. Dubai’s tourism sector is characterized by a highly multicultural workforce, with employees hailing from various nationalities, cultural backgrounds, and professional experiences.