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The Rise of E-Commerce in Saudi Arabia: Noon.com’s Strategy

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LEARNING OBJECTIVES

  1. Understand the key factors driving the growth of e-commerce in Saudi Arabia and the Middle East.
  2. Analyze Noon.com’s market entry strategy and the challenges it faced in establishing itself as a leading e-commerce platform.
  3. Evaluate the role of technology and logistics in the success of e-commerce platforms in the Middle East.
  4. Explore the impact of cultural and regulatory factors on the e-commerce industry in Saudi Arabia.
  5. Discuss the future opportunities and challenges for Noon.com as it continues to expand its operations.

 

ADDITIONAL REFERENCES/READINGS BY THE AUTHOR

 

 

Description

UN SDGs:

SDG 8: Decent Work and Economic Growth, SDG 9: Industry, Innovation, and Infrastructure, SDG 12: Responsible Consumption and Production

INTRODUCTION

The e-commerce industry has been growing at an unprecedented rate globally, and Saudi Arabia is no exception. As one of the largest economies in the Middle East, Saudi Arabia has witnessed a significant shift towards digital transformation, especially in retail. Noon.com, launched in 2017, has become one of the leading e-commerce platforms in the region, providing a wide range of products from electronics and fashion to groceries and home essentials. This case study explores the strategies adopted by Noon.com to capitalize on the growing e-commerce market in Saudi Arabia, the challenges it faced, and the key factors contributing to its success.