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Certificate in Professional Coaching Principles and Practice

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  1. Learning Objectives

  2. MODULE 1: Foundations of Professional Coaching

    Lesson 1.1: Understanding Coaching vs Mentoring vs Consulting
  3. Lesson 1.2: Core Principles of Professional Coaching
  4. Lesson 1.3: The Role and Mindset of a Coach
  5. Case Study: Manager giving advice vs coaching
  6. Deep Dive Podcast: Why your advice keeps employees failing
  7. Coaching Script: Opening a Coaching Conversation
  8. Coaching Script: Setting Expectations with a Coachee
  9. Template: Coaching Role Clarity Template
  10. Reflection Workbook: What kind of coach do I want to be?
  11. Reflection Workbook: Self-assessment checklist
  12. Video: The Coaching Mindset: How to Stop Giving Advice and Start Creating Growth
  13. MODULE 2: Coaching Communication Skills
    Lesson 2.1: Active Listening Techniques
  14. Lesson 2.2: Asking Powerful Questions
  15. Lesson 2.3: Building Trust and Rapport
  16. Case Study: Poor listening scenario
  17. Coaching Script: Active Listening Response Examples
  18. Coaching Script: Powerful Question Bank (Beginner to Advanced)
  19. Template: Coaching Question Framework Template
  20. Reflection Workbook: How well do I listen?
  21. Reflection Workbook: Practice exercise with scenarios
  22. Video: The Communication Skills Every Professional Coach Must Master
  23. MODULE 3: Coaching Frameworks and Models
    Lesson 3.1: GROW Model in Practice
  24. Lesson 3.2: CLEAR Model for Reflective Coaching
  25. Lesson 3.3: Structuring Effective Coaching Sessions
  26. Case Study: Career coaching using GROW
  27. Coaching Script: Full Coaching Session Example (Step-by-Step)
  28. Deep Dive: How Grow Model Fixes Team Management
  29. Template: Coaching Session Planner Template
  30. Reflection Workbook: Design your first coaching session
  31. Video: Coaching Models Made Practical: GROW, CLEAR and Session Structure
  32. MODULE 4: Ethical and Professional Practice
    Lesson 4.1: Coaching Ethics and Professional Standards
  33. Lesson 4.2: Confidentiality and Boundaries in Coaching
  34. Lesson 4.3: Managing Difficult and Sensitive Situations
  35. Case Study: Ethical dilemma in Coaching
  36. Coaching Script: Handling Sensitive Conversations
  37. Coaching Script: Responding to Ethical Conflicts
  38. Template: Ethical Decision Framework
  39. Reflection Workbook: How would I respond?
  40. Video: Ethical Coaching in Practice: Trust, Confidentiality and Boundaries
  41. MODULE 5: Applied Coaching Practice
    Lesson 5.1: Conducting a Coaching Session
  42. Lesson 5.2: Reflective Practice for Coaches
  43. Lesson 5.3: Continuous Improvement in Coaching
  44. Case Study: Coaching transformation example
  45. Coaching Script: Full Beginner Coaching Flow
  46. Coaching Script: Closing a Coaching Session Effectively
  47. Template: Coaching Reflection Journal Template
  48. Reflection Workbook: My Coaching Development Plan
  49. Video: Your First Coaching Session: From Opening to Action Plan

Quizzes

Certificate in Professional Coaching Principles and Practice Learning Objectives
Lesson 1 of 49
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Learning Objectives

May 3, 2026

Upon completion of this certification, you will be able to:

  1. Apply core coaching principles and structured coaching frameworks to real-world coaching scenarios.
  2. Demonstrate ethical coaching practice, including confidentiality and professional boundaries.
  3. Use active listening and advanced questioning techniques to facilitate insight and action.
  4. Conduct structured coaching sessions using recognised models such as GROW and CLEAR.
  5. Engage in reflective practice to improve coaching effectiveness and professional development.
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