In 2000, Blockbuster was the undisputed king of home entertainment. When a small startup called Netflix offered to sell for $50 million, Blockbuster laughed them out of the room.
A decade later, Blockbuster was bankrupt, and Netflix was on its way to a trillion-dollar future.
In this The Case HQ strategy autopsy, we go beyond the “it was just the internet” excuse. We break down the three structural “fatal flaws” in Blockbuster’s business model including the “Late Fee Trap”—that made their collapse inevitable.
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