Description
This case study looks into one of the top banks in the United Arab Emirates, Abu Dhabi Commercial Bank (ADCB), and its human resource management practices. The case highlights the efforts of ADCB in response to the COVID-19, as well as its commitment to engaging its employees, safeguarding their health and well-being, and continuing their professional development, particularly in preparing them for a digital future. The bank has achieved high levels of employee satisfaction and retention rates. Moreover, the case highlights the company’s diversity and inclusion commitment, particularly its efforts to support the UAE Emiratisation and women empowerment.
Author: Dr. Rommel P. Sergio
Affiliation: Canadian University, Dubai, UAE
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